Conditions of Use
Welcome to our website shop.gretelz.com (the "Website"). These Conditions of Use govern access to and use of shop.gretelz.com. The access to and use of this website as well as the purchase of products on shop.gretelz.com are based on the assumption that you have read, understood and accepted these Conditions of Use. This Website is managed and maintained by Gretel Luxury Design Srl ("Provider"), with registered offices in Italy at Via Bigli, 24, 20121, Milano, VAT number 08973690962.
If you need assistance, visit our Customer Service area, where you will find information on orders, shipping, refunds and returns of products purchased on shop.gretelz.com, a registration form, tips and other general information on the services provided by shop.gretelz.com. You can contact us by email at: .
The access to and use of shop.gretelz.com, including display of web pages, communication with the Provider, downloading product information and making purchases on the website, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be solely liable for your use of shop.gretelz.com and its contents. The Provider shall not be considered liable for any use of the website and its contents made by its users that are not compliant with the laws and regulations in force, without prejudice to Provider's liability for intentional torts and gross negligence. In particular, you will be solely liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.
Lastly, as all materials will be downloaded or otherwise obtained by using the service at the user's choice and risk, any damage to computer systems or loss of data caused by the download operators shall be exclusively at the user's liability, and cannot be attributed to the Provider. The Provider denies all liability for any damage resulting from the inaccessibility of the services on the site or any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, network, provider, telephone or connection issues, unauthorized access, alteration of data, or faulty and/or defective functioning of the electronic equipment belonging to the user.
The user is responsible for correctly storing and using their personal details, including the credentials allowing access to the services, in addition to any damage caused by the Provider or third parties following the incorrect use, loss or removal of said information.
2. INTELLECTUAL PROPERTY RIGHTS
All content included on shop.gretelz.com, such as works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos, and any other material published in any format on shop.gretelz.com, including menus, web pages, graphics, colors, screens, fonts and web design, diagrams, layouts, methods, processes, functions and software that are part of shop.gretelz.com (collectively, the “Contents”), are protected by copyright and all other intellectual property rights by Gretel Luxury Design Srl, an Italian company with registered offices in Via Bigli, 24, 20121, Milano, and/or the Provider and other rights owners. You may not reproduce in any form, in whole or in part, shop.gretelz.com and/or its Contents without the express written consent of Gretel Luxury Design Srl and the Provider.
Gretel Luxury Design Srl and/or the Provider have the exclusive right to authorize or prohibit any direct or indirect, temporary or permanent reproduction of shop.gretelz.com and its Contents in any way or form.
Regarding the use of shop.gretelz.com, you are solely authorized o view the Website and its Contents. You are also authorized to perform all temporary reproductions, without any personal financial gain, considered transitory or accessory, an integral and essential part of viewing shop.gretelz.com and its Contents, and all other navigation of the website performed exclusively for legitimate use of shop.gretelz.com and its contents. You are not authorized to reproduce all or part of shop.gretelz.com and its Contents in any form. Any reproduction must be authorized on a case-by-case basis by the Provider and/or Gretel Luxury Design Srl, or by the authors of the individual works contained in the Website if necessary. These reproductions must, in any case, be performed for legal purposes and in compliance with the copyright and other intellectual property rights of the provider and the authors of the individual works contained on the Website. The authors of individual works published on shop.gretelz.com have, at all times, the right to claim the ownership of their works and to oppose any deformation, alteration or other modification to them, including any damage caused to the works, to their honor or reputation. You undertake to respect the copyright of the artists who have chosen to publish their works on shop.gretelz.com or who have collaborated with shop.gretelz.com to create new expressive and artistic forms destined for publication, even if not exclusively on the Website, or which are an integral part of it. Furthermore, you are in no case authorized to use, in any way or form, the Contents of the Website and each individual work protected by copyright and other intellectual property rights. For example, you may not alter or modify in any way the Contents and works protected without the consent of Gretel Luxury Design Srl, the Provider and, where necessary, the individual authors of works published on shop.gretelz.com.
3. LINKS TO OTHER WEBSITES
4. LINKS TO SHOP.GRETELZ.COM
If you are interested in linking to the home page or other pages on shop.gretelz.com, please contact the Provider at the following e-mail address: . We ask that you contact us in order to request our consent to shop.gretelz.com. The activation of links is granted on request free of charge and non-exclusively by the Provider. The Provider is entitled to object to the activation of links to its website in the event that the applicant who intends to activate links to shop.gretelz.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by market operators, or has made unfair competition activities vis-à-vis the Provider or the latter's suppliers, or when the Provider fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to shop.gretelz.com or to use unauthorized meta-tags without the Provider's consent.
5. CONTENT DISCLAIMER
The Provider has taken every measure possible to avoid publishing contents on the website that describe or represent scenes or situations of physical or psychological violence that, according to the sensitivity of shop.gretelz.com users, could be seen as offensive to civil beliefs, human rights and dignity in all its forms and expressions. The Provider does not warrant that the contents of the website are appropriate or lawful in other countries outside Italy. However, in the event that such contents are deemed to be unlawful or illegal in some of these countries, please do not access this website. If you choose to access it nonetheless, we inform you that your use of the services provided by shop.gretelz.com is at your own exclusive and personal responsibility.
The Provider has also taken every precaution necessary to ensure users that the Contents of shop.gretelz.com are accurate and do not contain incorrect or outdated information on their date of publication on the website and, as far as possible, afterwards. Nonetheless, the Provider does not accept any liability to users for the accuracy or completeness of contents published on shop.gretelz.com, without prejudice to their liability for negligence or willful misconduct and other legal liability. Moreover, the Provider cannot guarantee that the website will operate continuously, without any interruptions and errors due to the connection to the internet. In the event of any problem in using our website, please contact our Customer Service or write to the following e-mail address: . A Provider representative will be at your disposal to assist and help you to restore your access to the website, as far as possible. In the same way, we also recommend you contact your internet services provider or check that each device for internet connection and access to web content is correctly activated, including your internet browser. Although the Provider will do everything possible to ensure continuous access to their website, the dynamic nature of the internet and its contents may not allow shop.gretelz.com to operate without any suspensions, interruptions or discontinuity due to updating the website. The Provider has adopted adequate technical and organizational security measures to protect services on shop.gretelz.com, the integrity of data and electronic communications in order to prevent unauthorized use of or access to data, and prevent risks of dissemination, destruction and loss of data and confidential/non-confidential information regarding users of shop.gretelz.com, and to avoid unauthorized or unlawful access to such data and information.
6. OUR BUSINESS POLICY
The Provider has a set business policy, and our mission consists of selling products through our services and website exclusively to "consumers", intended as any natural person acting on shop.gretelz.com for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on shop.gretelz.com. If you continue to use the site, the Provider may refuse to accept purchase orders from persons other than consumers or any other purchase order which does not comply with the Conditions of Sale and these Conditions of Use.
7. APPLICABLE LEGISLATION
These Conditions of Use are governed by Italian law.